LWTS down
- Thread starter hdfireman
- Start date
Excellent!!
I am glad I was able to predict that for you.
;)
They have had it for 6 weeks now and every week I get the same answer which is we are working to repair your unit. Today I got a reply saying that they had to get an engineer to approve a deviation and it is in repair now.
hope you get it back quick! Can't leave those hogs be!!
TEXASLAWMAN
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Now hope you have learned from this, when you get it back sell it and get a dedicated scope.
D
djones
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put me first in line. i'll give you $50 bucks for it.
You know by now I'm a slow learner. Lol.
TEXASLAWMAN
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What is it when you try the same thing over and over expecting a different outcome?
Update- They still have the unit and it's been just under 8 weeks.
The latest I've gotten so far is that they had to get a deviation approved, I've asked numerous times what the deviation is and got no reply. 2 weeks later I was told that it got approved and the unit was now in repair. I check back in 2 weeks and I was told that they were waiting on an engineer to approve the deviation and then it would be in repair. Notice that this was after I was told that it was in repair!!!!
It has now be "in repair" for about a week and a half. They can build a new one in a day!!! I am absolutely unhappy with the customer service of L-3. I believe there are issues they aren't telling me about with the LWTS and that's why it is taking so long. I believe this because I have heard of this same problem happening on many other units.
Still playing the waiting game.
The latest I've gotten so far is that they had to get a deviation approved, I've asked numerous times what the deviation is and got no reply. 2 weeks later I was told that it got approved and the unit was now in repair. I check back in 2 weeks and I was told that they were waiting on an engineer to approve the deviation and then it would be in repair. Notice that this was after I was told that it was in repair!!!!
It has now be "in repair" for about a week and a half. They can build a new one in a day!!! I am absolutely unhappy with the customer service of L-3. I believe there are issues they aren't telling me about with the LWTS and that's why it is taking so long. I believe this because I have heard of this same problem happening on many other units.
Still playing the waiting game.
D
djones
Guest
i wud b going absolutely nutz. i cant even stand it when i'm rained out and cant hunt for 3 days!!!
It is on backorder??? Deviation??? deviation of what?? Who cares? and why should that make any difference to them? Heck fire man you do not need to hear all that STUFF!! just fix it and send it back! Sorry this is happening to you. I hate to hear that people that spend the big bucks get jerked around and excuses are made for their inept behavior! It is not right!! Hope you get it back soon!! Sell it when you get it back and hope you can get some money for it and buy something different. I would bet 100 dollars that Cliff or a couple others would sell you something!
No need to call anyone because I'm setup to buy Armasight and IR Defense . I have thought numerous times about getting rid of it and getting a dedicated scope. I just really like the clip-on ability to put it on my 6.8 or 308.
. I have thought numerous times about getting rid of it and getting a dedicated scope. I just really like the clip-on ability to put it on my 6.8 or 308.
TEXASLAWMAN
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Still have not learned I see lol.