Called Trijicon the other day hoping to maybe get a real person and ask for a manual. The quick start guide my scope came with sucks. Well, I immediately got trough to Tech support. Super nice dude explains to me that they had recently finished the manual. Takes my info and less than a week later I get it in the mail! Not to S on IRD but I got a great vibe from Trijicon. Seem like hard working midwestern types.