Where can I get my Zeus repaired?

Chris M

New Member
I have a Zeus 3 336 I purchased in 2016. It recently went Blue Screen and the repair folks at FLIR told me they don’t do repairs anymore on out of warranty scopes. Yikes. Can anyone point me in the right direction?
I replaced it with an XP38 but I’d like to fix it.
 

Fla_dogman

LSB Member
On mine the blue screen indicated a bad battery connection. The only place I've heard of to repair them is Ray's marine. They were a service center for flir a while back. I've also heard the some of the guys from armasight we're starting another company but I haven't confirmed this. If so I hope they might be an option for repairs.
 

Navygator

LSB Active Member
Hmmmm. Mine just went to the blue screen. Tried cycling on and off, bunch of different sets of batteries, no joy.
Any other places to get repaired?
 

cajun bob

LSB Member
On mine the blue screen indicated a bad battery connection. The only place I've heard of to repair them is Ray's marine. They were a service center for flir a while back. I've also heard the some of the guys from armasight we're starting another company but I haven't confirmed this. If so I hope they might be an option for repairs.
I believe I read somewhere that some guys left Flir and started AGM/
 

Fla_dogman

LSB Member
Contacted SPI today and they do not work on armasight even though they are familiar with it. He said Flir has the ownership of parts etc... And won't share it with other vendors. So it seems when your armasight dies it's gone for good. I thought I might try Ray's marine and see if they are still a authorized service center for armasight and Flir.
 

Navygator

LSB Active Member
Contacted SPI today and they do not work on armasight even though they are familiar with it. He said Flir has the ownership of parts etc... And won't share it with other vendors. So it seems when your armasight dies it's gone for good. I thought I might try Ray's marine and see if they are still a authorized service center for armasight and Flir.
From Raysmarine:



Thank you for contacting FLIR Technical Support.



We have confirmed with our service department that due to the
decision made by FLIR to discontinue these products, there are no
repair options available.



We sincerely apologize for this inconvenience.



Thank you,

John Harbel

Product Support Specialist

FLIR Systems
 

Jhop

LSB Active Member
SUS VENATOR CLUB
I wonder about the 3 year warranty on the thermal and 10 year on the core?
 

Fla_dogman

LSB Member
It's really a sad situation for us flir owners. I spoke to one of the guys at Flir and he was sincerely apologetic about the situation. It was then I realized the employees were not happy about it either. I don't see it changing so when it's time to replace it I'll go elsewhere.
 
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